Why Training and Support Matter for Successful MiRecord Adoption

The success of any digital system isn’t just in how it’s built—it’s in how it’s used. That’s why MiRecord places strong emphasis on training, support, and user engagement. Whether you’re a midwife, consultant, or IT lead, your experience with MiRecord matters—and it starts with getting the right training from day one.

Supporting Smooth Rollout Across NHS Trusts

Every implementation is different. Some start with a single ward, others move straight into Trust-wide rollout. Regardless of approach, MiRecord offers flexible training plans that make onboarding easier for everyone involved.

  • Role-based training – Content is tailored for midwives, doctors, maternity support workers, and administrators. 
  • In-person and online sessions – Choose the training style that fits your team’s schedule. 
  • Practice environments – Users can explore the system safely before going live. 

This makes staff feel more confident and reduces pressure during go-live periods.

Continuous Support for Continuous Improvement

Training doesn’t stop after the first week. MiRecord offers long-term support so that teams continue learning as the system evolves. This includes:

  • Access to user guides and video tutorials 
  • Regular update briefings for digital midwives and site champions 
  • Helpdesk support for quick troubleshooting 
  • Feedback channels to improve future system features 

It’s a partnership, not just a product handover.

Change Management that Puts People First

MiRecord understands that adopting new systems can feel like a big change—especially in busy maternity environments. That’s why the onboarding process includes support for change management. This includes stakeholder engagement, digital champions, and involvement in setting up workflows that match local clinical practice.

By involving frontline staff in the process, MiRecord adoption feels less like a top-down shift and more like a shared move towards better care.

Key Benefits of Training and Support

  • Faster adoption with fewer delays 
  • Greater user confidence and reduced digital fatigue 
  • Lower error rates due to better understanding of workflows 
  • Stronger clinical engagement in digital transformation 

Final Thoughts

A digital maternity system is only as good as the team using it. With a strong training and support programme, MiRecord ensures that NHS staff feel equipped, confident, and valued as part of the change.

From the first login to everyday use, MiRecord works hand-in-hand with maternity teams—helping them get the best out of the system, so they can give the best to their patients.