How MiRecord Supports Continuity of Carer in NHS Maternity Services

Continuity of carer is a critical component of high-quality maternity care. NHS guidance highlights that when women are supported by the same care team throughout their pregnancy, birth, and postnatal period, outcomes improve and women report greater satisfaction (rcm.org.uk, england.nhs.uk). Yet practical delivery of continuity remains a challenge, especially in multi-site Trusts.

MiRecord—a digital maternity record system by Harlow Solutions and the Perinatal Institute—helps to overcome these hurdles. It ensures a shared, real-time, digital record across all stages of care, even across different hospitals or community settings. Unlike generic EPR platforms, MiRecord is crafted specifically to support clinical continuity and woman-centred care.

Tackling Real-World Continuity Challenges

In many Trusts, women see multiple healthcare professionals across antenatal, intrapartum, and postnatal care. Without a central digital record, vital details can be overlooked or repeated. MiRecord prevents this by ensuring that details from every appointment—scans, preferences, care updates—are stored and instantly accessible. This allows different staff to seamlessly pick up a woman’s care, maintaining a single narrative and protecting personal preferences such as birth plans and cultural needs.

Improving Communication Across Sites

NHS Trusts often manage care across multiple facilities. MiRecord ensures all clinically relevant data uploads in real time. Whether a community midwife updates notes during a home visit or a consultant reviews a scan in hospital, the information is automatically available for all authorised staff. This centralisation removes information gaps and joins up care across the system.

Empowering Mothers with Secure Access

Women are given secure access to their own records via MiRecord. This transparency helps women become active participants in their care and reinforces the partnership ethos central to the NHS’s Better Births agenda (gov.uk). With access to scan results, care notes, and appointment schedules, mothers feel informed and involved at every stage.

Strengthening Continuity When Staffing Varies

Continuity of carer may not always mean seeing the same midwife every time, but it can still be achieved through continuity of information. MiRecord ensures that staff coming on shift have all the relevant details at hand, allowing them to build on previous conversations rather than restart them. This consistency supports personalised and informed care—even when faces change.

Aligning with Continuity Goals in Better Births

The NHS Better Births review emphasised the importance of continuity of carer. Implementation guidance from NHS England encourages Trusts to introduce continuity models at scale . MiRecord provides the digital foundation to achieve such aims by ensuring records are consistent, accurate, and available wherever care takes place.

Conclusion

MiRecord supports maternity services in delivering true continuity of care. By centralising information and supporting shared access, it enables teams to work collectively and deliver personalised care. As maternity services pursue safer, more connected care under national targets, MiRecord offers a practical, proven solution to make continuity achievable in real-world settings.